Stanbic Bank Tanzania

Stanbic Bank Tanzania Limited is a full-service commercial bank and a member of the Standard Bank Group, Africa’s largest banking group by assets. Established in 1995 following the acquisition of Meridien BIAO Bank Tanzania, Stanbic Bank Tanzania offers a wide range of financial services to individuals, businesses, and institutions across the country.

📍 Head Office

• Address: Stanbic Centre, Corner of Ali Hassan Mwinyi & Kinondoni Road, P.O. Box 72647, Dar es Salaam, Tanzania

• Phone: +255 22 2666850

• Website: www.stanbicbank.co.tz

📞 Customer Care Contacts

• Toll-Free (within Tanzania): 0800 751 111

• International: +255 783 780077

• Email: tanzaniaccc@stanbic.com

🏦 Branch Locations & Contacts

Stanbic Bank operates multiple branches across Tanzania. Below are some key branches:

• Main Branch (IT Plaza, Ohio Street, Dar es Salaam):

  • Phone: +255 22 2112195

  • Hours: Mon–Fri: 08:30–15:30, Sat: 08:30–16:00

• Centre Branch (Ali Hassan Mwinyi/Kinondoni Road, Dar es Salaam):

  • Phone: +255 22 2666460

  • Hours: Mon–Fri: 08:30–15:30, Sat: 08:30–16:00

• Kariakoo Branch (Narung’ombe Street, Dar es Salaam):

  • Phone: +255 22 2184038

  • Hours: Mon–Sat: 08:30–19:00, Sun: 08:30–14:00

• Arusha Branch (Uhuru Street, Sokoine Road):

  • Phone: +255 27 2509713

  • Hours: Mon–Fri: 08:30–16:00, Sat: 08:30–12:00

• Mwanza Branch (Makongoro Road/Ghana Street):

  • Phone: +255 28 2500948

  • Hours: Mon–Fri: 08:30–15:30, Sat: 08:30–12:00

• Mbeya Branch (Lupa Way/Karume Road):

  • Phone: +255 25 2500380

  • Hours: Mon–Fri: 08:30–16:00, Sat: 08:30–12:00

• Dodoma Branch (Mbeya Street, Uhindini Viwandani):

  • Phone: +255 22 2197800

  • Hours: Mon–Fri: 08:30–16:00, Sat: 08:30–12:00

• Tanga Branch (Independence Road):

  • Phone: +255 27 2646327

  • Hours: Mon–Fri: 08:30–16:00, Sat: 08:30–12:00

For a comprehensive list of all branches and their contact details, please visit the

🧑‍💼 Executive Leadership

• Chief Executive Officer: Manzi Rwegasira

• Head, Corporate and Investment Banking: Ester Manase

• Head, Business and Commercial Banking: Fredrick Max

• Head, Personal & Private Banking: Omari Mtiga

• Chief Finance and Value Officer: Derick Lugemala

• Head, Operations: Lydia Kokugonza

• Head, Information Technology: Nelson Swai

• Head, Compliance & FCC: Rose Otaigo

• Head, Internal Audit: Jonathan Ngoma

• Head, People and Culture: Rabina Masanja

• Head, Risk: Wilmot Ishengoma

• Head, Brand & Marketing: Neemarose Singo

• Head, Credit: Shanzo Mwale

• Head, Legal: Eric Rwelamira

• Company Secretary: Ives Mlawi

• Chairman of the Board: Patrick Rutabanzibwa

💼 Products & Services

Stanbic Bank Tanzania offers a variety of financial products and services, including:

• Personal Banking: Savings and investment accounts, personal loans, insurance products, and reward programs.

• Business Banking: Business loans, savings and investment solutions, and specialized business services.

• Digital Banking: Internet banking, mobile banking, and the Standard Bank App for convenient banking on the go.

📱 Digital Banking

Stanbic Bank provides robust digital banking platforms, including:

• Standard Bank App: Available on the Play Store and App Store for mobile banking.

• Internet Banking: Access your accounts and perform transactions online.

• Biashara Online: Tailored for business clients to manage their finances efficiently.

📝 Complaint Procedure

If you have any complaints or issues, Stanbic Bank Tanzania has a structured complaint resolution process:

• Phone: 0800 751 111 (Toll-Free within Tanzania) or +255 783 780077 (International)

• Email: tanzaniaccc@stanbic.com, service@stanbic.com, infotz@stanbic.com

• Mail: The Head of Service, Stanbic Bank Tanzania, P.O. Box 72647, Dar es Salaam, Tanzania