Job Description

Posted 1 month ago

Manager; Branch Control & Quality Assurance (1 Position(s))

Job Location :

Head Office, Hq

Job Purpose:

To provide leadership and guidance to Branches to ensure that controls are effectively implemented, risks are mitigated, and the entire processes are in conformity with the Bank’s approved policies and procedures, regulatory requirements and other directives/ circulars

Main Responsibilities:

• Lead a diverse team of Branch Control and Quality Assurance officers in assigned Zone to act as first lines of defense in upholding compliance to policies and procedures, relevant laws, and regulations.
• Review the bank’s controls for compliance with internal standards, applicable laws, regulations and lead the implementation and execution of Enterprise Risk Management.
• Assist in developing and leading the implementation of Risk Assessment programs that ensure controls, compliance and audit risks are appropriately identified, assessed, and mitigated.
• Engage appropriate business units to identify Business risks and determine a plan to address those risks.
• Follow up, tracking and ensure closure of actions that have been agreed in Bank wide Committees with the attention of Head; Retail Governance and Controls
• Provide guidance and technical advice on Policies and Procedures, relevant laws, and regulations to Branch Network and Management.
• Assist in administering the NMB Code of Conduct and review to ensure effective management of all Conduct Risks.
• Provide advice, training, and awareness to Branch Control and Quality Assurance officers on all matters relating to NMB Code of Conduct.
• Monitor and follow up all issues identified by other assurance providers (BOT, External Audit, Internal Audit, Risk and Compliance) to ensure closure and non-recurring of such issues.
• Monitor branch expenses in respective Zone to ensure they are in line with cost principles.
• Perform regular and periodical visits in branches to assess the effectiveness, compliance to requirements, validate issues closed and determine trainings needs to address the Controls and Quality Assurance gaps.
• Conduct performance assessment of Branch Control and Quality Assurance Officers as per agreed objectives.

Knowledge and Skills:

• Leadership skills, Business understanding, Customer Service minded, Risk awareness, Initiative-taker, Proactive & knowledgeable on current financial industry trends
• Good understanding of ERM framework with strong knowledge on internal controls
• Policy development and control design
• Strong understanding of banking Acts, BoT regulations and risk management principles
• Reporting and documentation skills
• Clear communication and reporting / coaching / training skills and Analytical Skills
• Ability to analyze data and review processes

Qualifications and Experience:

• Bachelor’s Degree Business related field
• At least 5 years’ experience in Internal Controls, Audit, Compliance or regulatory oversight.

  NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
  Female candidates and people living with disabilities are strongly encouraged to apply for this position.

  NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

  Only shortlisted candidates will be contacted.

Job opening date : 12-May-2025

Job closing date : 26-May-2025

How to Apply:

This is Full-time Job, To submit your application, please follow the link provided below.

Proceed to Apply

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