Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?

The key purpose of this role is to assure the availability of resources, technological tools and data that will allow the right execution of the telesales process with the goal to achieve the productivity, management and volume indicators and BEES Country target.

Key Roles and Responsibilities:

• Assure that the people’ s structure is aligned to the needs in order to achieve the commercial objectives
• Assure that the team has the right information, knowledge and skills to perform accordingly to the expectations of the role.
• Align the team to focus on the sales volume, implementing sales incentives to assure the commercial objectives are achieved.
• Align with Field team on Customers that are not Digital to assure correct Change Management process with Customers.
• Review constantly the quality of the database to assure that the data is clean and that the frequencies are aligned to the needs of client’s purchasing.
• Develop the team members through a coaching related activity, listening to their calls and identify the opportunities to improve in order to maximize the productivity and sales effectiveness.

Key Attributes and Competencies:

• Salesforce Proficiency
• Commercials Processes awareness
• Leadership
• Service oriented
• Sales/Commercial oriented
• Effective communication
• Analytical thinking
• Strong problem-solving skills
• Investigative skills
• Honesty and integrity
• Work under pressure

Minimum Requirements:

• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field. A Master’s degree is an added advantage.
• 3–5 years’ experience in telesales operations, sales enablement, or commercial leadership — ideally within FMCG, distribution, or tech-driven sales environments.
• Proven track record of managing or supporting telesales teams to achieve or exceed sales and productivity targets.
• Proficient in Salesforce CRM (or equivalent sales systems).
• Strong command of Excel (pivot tables, dashboards), PowerPoint, and reporting tools.
• Correct handling of the Telesales tool (On call, call dialler)

Additional Information:

• Band: VI

AB InBev is an equal opportunity employer and all appointments will be made in-line with AB InBev employment equity plan and talent requirements. We are a company that promotes gender equality. Internal applicants require line manager approval. Please note that only short-listed applicants will be contacted.

The advert has minimum requirements listed. Management reserves the right to use additional/relevant information as criteria for short-listing.

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