SPA THERAPIST JOB VACANCY IN RUAHA NATIONAL PARK/SELOUS (2 POSITIONS)

Our client in the hospitality industry seeks to hire a Spa Therapist to join their team in five star lodges located Selous game reserve & Ruaha National Park.Job Tittle: Spa TherapistReport to: Spa Manager/SupervisorSalary: Our Client will offer good packageStart Date: As Soon as PossibleJob Description:The Spa Therapist at our client properties will be responsible for delivering exceptional spa treatments and services to our guests, ensuring a high level of customer satisfaction and wellness experience. The ideal candidate will possess strong skills in various spa therapies, an understanding of guest needs, and the ability to work in a luxurious, fast-paced environment.Key Duties & Responsibilities:

• Perform a wide range of spa treatments including massages, facials, body treatments, and other therapeutic services as per established protocols and standards
• Customize treatments based on individual guest needs and preferences
• Maintain high standards of cleanliness and hygiene throughout the spa and treatment areas

Guest Experience:

• Greet and welcome guests in a professional and friendly manner
• Conduct consultations to understand guest requirements and provide recommendations
• Ensure guest comfort and satisfaction throughout their spa experience
• Address and resolve any guest concerns or complaints promptly and effectively.

Operational Excellence:

• Prepare treatment rooms and ensure they are well-stocked, organized, and inviting
• Maintain accurate records of treatments provided and inventory used
• Follow all safety and sanitation policies when handling products and equipment
• Assist in the promotion of spa services and retail products to enhance revenue.

Team Collaboration:

• Work collaboratively with other spa staff to ensure smooth operations
• Participate in regular training sessions and team meetings
• Support spa management in maintaining a positive and productive work environment

Professional Development:

• Stay updated with the latest trends and advancements in spa therapies and wellness practices
• Pursue continuous education and certifications as required

Qualifications:

• Certification in massage therapy and/or aesthetics from a recognized institution
• Minimum of 2 years of experience as a Spa Therapist in a luxury hotel/Lodge or spa environment
• Proficiency in various spa treatments including Swedish, deep tissue, hot stone massage, facials, and body treatments
• Excellent interpersonal and communication skills
• Strong customer service orientation and attention to detail
• Ability to maintain professionalism and composure under pressure
• Knowledge of health and safety regulations related to spa services

How to apply:Share CV, Cover Letter on or before 15^th July, 2024 to application@expertconsultancy.co.tzYou Email subject head should read (SPA THERAPIST VACANCY (JV/ECL/SPV/24)