Our client in the hospitality industry seeks to hire a Spa Therapist to join their team in five star lodges located Selous game reserve & Ruaha National Park.
Job Tittle: Spa Therapist
Report to: Spa Manager/Supervisor
Salary: Our Client will offer good package
Start Date: As Soon as Possible
Job Description:
The Spa Therapist at our client properties will be responsible for delivering exceptional spa treatments and services to our guests, ensuring a high level of customer satisfaction and wellness experience. The ideal candidate will possess strong skills in various spa therapies, an understanding of guest needs, and the ability to work in a luxurious, fast-paced environment.
Key Duties & Responsibilities:
- Perform a wide range of spa treatments including massages, facials, body treatments, and other therapeutic services as per established protocols and standards
- Customize treatments based on individual guest needs and preferences
- Maintain high standards of cleanliness and hygiene throughout the spa and treatment areas
Guest Experience:
- Greet and welcome guests in a professional and friendly manner
- Conduct consultations to understand guest requirements and provide recommendations
- Ensure guest comfort and satisfaction throughout their spa experience
- Address and resolve any guest concerns or complaints promptly and effectively.
Operational Excellence:
- Prepare treatment rooms and ensure they are well-stocked, organized, and inviting
- Maintain accurate records of treatments provided and inventory used
- Follow all safety and sanitation policies when handling products and equipment
- Assist in the promotion of spa services and retail products to enhance revenue.
Team Collaboration:
- Work collaboratively with other spa staff to ensure smooth operations
- Participate in regular training sessions and team meetings
- Support spa management in maintaining a positive and productive work environment
Professional Development:
- Stay updated with the latest trends and advancements in spa therapies and wellness practices
- Pursue continuous education and certifications as required
Qualifications:
- Certification in massage therapy and/or aesthetics from a recognized institution
- Minimum of 2 years of experience as a Spa Therapist in a luxury hotel/Lodge or spa environment
- Proficiency in various spa treatments including Swedish, deep tissue, hot stone massage, facials, and body treatments
- Excellent interpersonal and communication skills
- Strong customer service orientation and attention to detail
- Ability to maintain professionalism and composure under pressure
- Knowledge of health and safety regulations related to spa services
How to apply:
Share CV, Cover Letter on or before
15th July, 2024 to
application@expertconsultancy.co.tz
You Email subject head should read
(SPA THERAPIST VACANCY (JV/ECL/SPV/24)
